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Electrician Answering Service
The AI answering service built for electricians
You're in an attic running wire during a remodel. Calls are stacking up. Panel upgrades, flickering lights, and "my outlet is sparking" all need different responses. LeadTruffle's AI answering service qualifies every call so you never miss a $12,000 panel upgrade job.
- Answers calls 24/7—including after-hours emergencies
- Asks electrical-specific questions (panel size, circuit issues, outlet type)
- Detects emergencies and dispatches on-call electrician
- Books appointments directly in ServiceTitan, Housecall Pro, Jobber
- Costs 80% less than traditional answering services
Why electricians need an AI answering service
Handle every electrical call type automatically
The AI recognizes the job type and responds accordingly
Emergency Calls
"I smell burning from my electrical panel and see scorch marks!"
AI Action: Immediately asks if they've shut off the main breaker, escalates to on-call electrician, and confirms address for dispatch.
Outlet & Switch Issues
"Half the outlets in my bedroom stopped working"
AI Action: Qualifies if breaker has tripped, GFCI involvement, and when issue started. Schedules diagnostic appointment.
Panel Upgrades
"I want to add an EV charger but my panel is only 100 amps"
AI Action: Collects current panel size, home square footage, and planned additions. Routes as high-value upgrade lead.
Lighting & Fixtures
"I need recessed lights installed in my kitchen remodel"
AI Action: Determines number of fixtures, ceiling type, and if new circuits needed. Schedules estimate appointment.
Electrical-specific lead qualification
Generic answering services take messages. Our AI asks the right questions.
Panel Services
- Current panel amperage (100A, 200A, 400A)
- Number of available spaces
- Age of electrical system
- Planned additions (EV, hot tub, shop)
- Main disconnect location
Circuit Issues
- Which breaker/circuit affected?
- Breaker tripping or staying off?
- GFCI/AFCI reset attempted?
- When did issue start?
- Recent changes (new appliance)?
Outlets & Switches
- Number of dead outlets
- Room location
- Signs of damage (scorch, heat)?
- Age of home wiring
- GFCI outlets present?
Big Projects
- Whole house rewiring
- New construction/remodel
- Generator installation
- EV charger installation
- Budget and timeline expectations
AI answering vs. traditional electrician answering services
| Feature | LeadTruffle AI | Traditional Answering |
|---|---|---|
| Response time | Instant (under 5 seconds) | 30 seconds - 2 minutes |
| Electrical knowledge | Trained on electrical terminology | Generic scripts only |
| Emergency detection | Auto-detects sparking, burning smell | Manual judgment (varies) |
| Lead qualification | Panel size, circuit type, amperage needs | Name and phone number |
| Job value estimation | Routes high-value leads (panel upgrades) to sales | Treats all calls the same |
| Monthly cost | $79 - $389/month flat | $400 - $1,800+ variable |
| Per-minute fees | None | $0.75 - $2.00/minute |
| Storm season coverage | Same quality, no upcharges | Holiday rates, skeleton staff |
After-hours electrical answering that works
40% of electrical emergencies happen after 5pm, on weekends, or during storms—exactly when safety hazards can't wait. Customers with sparking outlets or burning smells aren't leaving voicemails. They're calling your competitor.
LeadTruffle's AI handles after-hours calls exactly like your best CSR would: assessing urgency, providing safety guidance for emergencies, and either dispatching your on-call electrician or scheduling for the next available slot.
- Sparking/burning smell: Immediate dispatch with safety guidance
- Total power loss: Triage utility vs panel issue, priority scheduling
- Dead outlets: Standard next-day scheduling
- Estimates/upgrades: Qualify and book consultation
The AI knows a $150 outlet repair from a $15,000 rewire
Not all electrical leads are equal. The AI prioritizes high-value jobs.
When the AI hears "knob and tube," "aluminum wiring," or "1950s home," it routes immediately to your sales team as a priority lead for full rewiring.
Keywords like "EV charger," "100 amp panel," "adding workshop," and "running out of breaker spaces" trigger high-value routing for 200A or 400A upgrade consultations.
When someone mentions "whole house generator," "backup power," or "transfer switch," the AI knows this is a significant installation project requiring a site consultation.
Connects to your electrical contractor software
Qualified leads flow directly into the tools you already use
Plus Zapier, webhooks, and API access for custom integrations
Electrician answering service FAQ
What is an electrician answering service?
An electrician answering service handles incoming calls for electrical contractors, qualifying leads, routing emergencies, and scheduling appointments. AI-powered answering services respond instantly 24/7, ask trade-specific questions about panel size, circuit issues, and outlet problems, and integrate directly with your CRM or field service software.
How much does an electrician answering service cost?
Traditional live answering services for electricians cost $400-1,800/month with per-minute fees of $0.75-2.00. AI answering services like LeadTruffle start at $79/month with flat-rate pricing—no per-minute charges regardless of call volume during storm seasons or peak demand.
Can an AI answering service handle electrical emergencies?
Yes. LeadTruffle detects emergency keywords like "no power," "burning smell," "sparking outlet," "electrical fire," and "power outage" and immediately escalates to your on-call electrician via text, call, or push notification. The AI can even triage urgency based on follow-up questions about safety hazards.
Does the AI understand electrical terminology?
LeadTruffle is trained on electrical-specific conversations. The AI asks about panel amperage (100A, 200A, 400A), circuit breaker behavior, outlet type (GFCI, AFCI, standard), and service entrance details. It distinguishes between a $150 outlet repair and a $15,000 panel upgrade with whole-house rewiring.
What software does the electrician answering service integrate with?
LeadTruffle integrates directly with ServiceTitan, Housecall Pro, Jobber, Workiz, and FieldPulse. Qualified leads are automatically added to your system with job details, and appointments can be booked directly on your calendar without double-booking.
How does after-hours answering work for electricians?
After hours, the AI qualifies every inquiry, assesses urgency (active sparking vs. dead outlet), and either dispatches emergency calls to on-call staff or schedules callbacks for the next business day. Customers get instant responses instead of voicemail, and you wake up to qualified leads ready to book.
Stop losing electrical leads to missed calls
Emergency calls don't wait. Get 24/7 AI answering today.
No contracts. Personalized onboarding. Cancel anytime.