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AI call answering for contractors

AI Voice Agent for Home Services

You’re on the job. Your calls are in good hands.

AI call answering for home service businesses. Answer calls routed to your LeadTruffle number, collect service needs, location, and timing, and help callers take the next step while your team is busy.

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Hear it for yourself. A roofing lead conversation.

Listen to the roofing call, then see it work for your business.

24/7 answeringJob details capturedConfigured live transfers
A helpful voice when your team is busy Illustrative AI call. A homeowner asks about a roof leak. The AI greets the caller for the business and asks about the project, with the call details available to the team afterward. YOUR BUSINESS. ANSWERED. A warm hello. Even after hours. Here to help THE HOMEOWNER“We found a leakin our roof.” YOUR AI VOICE AGENT“I can help with that.What's the address?” Call capturedDetails for your teamDetails stay with the lead.
Illustrative call, separate from the real audio sample on this page.

Quick Answer

tl;dr: LeadTruffle’s AI voice agent answers incoming calls forwarded to your dedicated LeadTruffle number. It collects the caller’s service needs, location, and timing, then supports your configured next step: a live transfer, appointment booking, tentative scheduling, or a callback. Direct booking requires a connected, supported CRM or calendar.

More than a message after the beep

Answer calls. Qualify home service leads.

From a dripping pipe to a roof that needs attention, give customers room to explain what is happening.

01 / ANSWER

Start with your greeting.

Choose the voice and opening message. Give the AI your business information so the conversation starts in the right place.

02 / UNDERSTAND

Get the job details.

Collect the service needed, property location, timing, and other missing details. Smart Call Router supports up to five qualifying questions tailored to your business.

03 / CONTINUE

Keep the context.

Review summaries, transcripts, and available recordings. Use the captured details to continue with a transfer, booking, or follow-up when configured.

Smart Call Router

Route calls to AI
or your team.

Guide callers toward AI assistance, voicemail, an existing-customer path, a live transfer, or a switch to text. Configure the destinations and routing guidance for your team.

  • Define who should receive the callSet up separate transfer paths for the teams or people you want callers to reach.
  • Add hours and urgent-call guidanceSave your team’s availability and emergency instructions to guide transfer decisions. Test the call flow with your team before relying on it for urgent calls.
  • Keep live transfer and later follow-up clearHuman Escalation supports team follow-up after a call or during a later conversation. Configured call recaps and urgent email or SMS alerts can flag situations that need attention.
From incoming call to AI conversation or team transferA call reaches your configured number. Configured routing guidance helps select AI assistance or an attempted live transfer to your team.Incoming callYour routing guidanceCriteria · destinations · guidanceAI conversationAsk and capture detailsYour teamConfigured transfer attempt

Conceptual call paths. Transfer behavior depends on your setup and voice provider.

Set the tone before the first ring

Your phone setup.
Your business voice.

Keep your existing business number and forward calls to your dedicated LeadTruffle number. Depending on your phone provider, you can forward unanswered, busy, after-hours, or all calls. LeadTruffle answers calls that reach that number; forwarding must be configured.

Plan coverage for evenings and weekends with after-hours lead capture.

Using Quo? See the Quo integration for its separate syncing workflow.

  1. Connect your call flow

    Configure forwarding and test that calls reach the intended LeadTruffle number.

  2. Make the greeting yours

    Choose a voice, add your business information, and set the questions you want the AI to ask.

  3. Test the next steps

    Test qualification, transfer destinations, after-hours guidance, and what happens when your team is unavailable. Choose AI handling, voicemail, or callback collection to suit your setup.

The call is only the beginning

Pick up with
the story already started.

Review the summary, transcript, and available recording before following up. When enabled and eligible, post-call SMS can send an appropriate next step based on the conversation. A caller can also switch to text during the call when configured.

For scheduling, choose direct booking through a connected, supported CRM, tentative scheduling for later confirmation, or callback-only handling. Explore CRM and booking integrations.

Available controls can differ between Smart Call Router and legacy AI Call Answering, and by voice provider.

Voice and missed-call text back can work within your configured phone workflow. Choose the combination that fits how your customers contact you.

CONVERSATION CONTEXTIllustration

A roof leak after the rain

ServiceRoof repair
What happenedWater near a ceiling vent
Requested next stepTalk about an inspection
READY FOR YOUR TEAMThe team can review the roof issue and requested inspection before following up.

Illustrative outcome: context for an inspection follow-up, not a confirmed booking. Fictional example, separate from the audio sample above.

Two different ways to connect

Answer incoming calls.
Call new leads, too.

AI Voice Agent handles incoming calls sent to your AI number. Call Connect starts from an eligible new lead inquiry: it rings your team first, reads the details, and lets someone press 1 to call the customer.

Choose the workflow for the moment you want to improve. Explore plans and usage or ask us to walk through your setup.

A few useful details

Questions, answered.

Get familiar with call forwarding, qualification, booking, and human handoff.

What is an AI voice agent for home services?

It is AI call answering that greets callers and collects job details, such as service needs, location, and timing. LeadTruffle handles incoming calls routed to your dedicated LeadTruffle number and supports configured next steps for your team.

Can I keep my current business phone number?

Yes. Set up forwarding from your existing phone system to your dedicated LeadTruffle number. Your provider determines whether you can forward unanswered, busy, after-hours, or all calls. Test forwarding before going live.

Can I configure call transfers and transfer hours?

You can save transfer destinations, routing criteria, hours, and emergency guidance to help the AI select a transfer path. Treat hours as routing guidance rather than a guaranteed cutoff. Test the behavior for your account and voice provider, including what happens when nobody answers.

What happens when a caller needs a person?

A configured live transfer can attempt to connect the caller to your team during the call. Separate call recaps and urgent email or SMS alerts can flag calls needing attention. Human Escalation supports later team follow-up. Configure and test the path for times when nobody is available.

Can the AI book an appointment during a call?

Direct booking is available when a supported CRM or calendar is connected and configured for booking. You can also choose tentative scheduling for later confirmation or callback-only handling. Availability depends on your integration and account setup.

Does it work with SMS follow-up and missed-call text back?

When enabled and eligible, callers can switch to text during a call, and post-call analysis can select an appropriate configured SMS follow-up. Texting requires the applicable messaging registration; US 10DLC requirements apply where relevant. A successful switch-to-text handoff suppresses the separate post-call message. Missed-call text back is a separate workflow that can fit your phone setup.

Does Smart Call Router support Canadian numbers?

Setup supports Canadian local numbers and North American toll-free router numbers, subject to country and number availability. Available controls depend on the account and voice provider.

Built for home service teams

Hear it. Then see it work for your business.

Bring your call flow, qualification questions, and CRM. We’ll walk through how AI answering can fit your business.

See it work for your business