Roofing Answering Service

The AI answering service built for roofers

You're on a roof mid-inspection. Your phone is ringing off the hook after last night's storm. Leak emergencies, insurance claims, and "I need an estimate" all need different responses. LeadTruffle's AI answering service qualifies every call so you never miss a $20,000 replacement job.

  • Answers calls 24/7—captures every storm damage lead
  • Asks roofing-specific questions (roof type, damage extent, insurance status)
  • Handles storm surge call volume without extra charges
  • Books inspections directly in JobNimbus, AccuLynx, Roofr
  • Costs 80% less than traditional answering services
AI answering service qualifying a roofing lead

Why roofers need an AI answering service

74% of roofing calls go unanswered during job site work
$12,000 average roofing job value (repair + replacement)
82% of storm damage callers hire the first roofer to answer
10x call volume increase after major storms

Handle every roofing call type automatically

The AI recognizes the job type and responds accordingly

🚨

Active Leaks

"Water is coming through my ceiling right now during this rain!"

AI Action: Immediately assesses severity, provides tarping guidance if safe, escalates to emergency crew, and confirms address for dispatch.

⛈️

Storm Damage

"We had hail last night and I see dents all over my roof"

AI Action: Captures damage description, asks about visible signs, checks insurance status, and schedules priority inspection within storm response window.

🏠

Roof Replacement

"My roof is 25 years old and I want to get it replaced before winter"

AI Action: Qualifies roof size, current material, preferred material, and timeline. Routes as high-value replacement lead with estimate scheduled.

🔧

Repairs & Maintenance

"I have a few missing shingles and want to get them fixed"

AI Action: Determines repair scope, shingle type if known, and accessibility. Schedules repair appointment with appropriate crew.

Roofing-specific lead qualification

Generic answering services take messages. Our AI asks the right questions.

Storm Damage

  • Type of storm (hail, wind, tornado)
  • When did the storm occur?
  • Visible damage signs
  • Insurance claim filed?
  • Adjuster appointment scheduled?

Roof Details

  • Roof type (shingle, tile, metal, flat)
  • Approximate roof age
  • Square footage if known
  • Number of stories
  • Previous repairs or patches

Insurance Work

  • Insurance company
  • Claim number if filed
  • Adjuster visit scheduled?
  • Previous claims history
  • Deductible amount

Big Projects

  • Full roof replacement
  • Commercial roofing
  • New construction
  • Multi-family buildings
  • Budget and timeline expectations

AI answering vs. traditional roofing answering services

Feature LeadTruffle AI Traditional Answering
Response time Instant (under 5 seconds) 30 seconds - 2 minutes
Roofing knowledge Trained on roofing terminology Generic scripts only
Storm surge handling Unlimited calls, same price Overwhelmed, busy signals, lost leads
Lead qualification Roof type, damage extent, insurance status Name and phone number
Job value estimation Routes insurance jobs to sales team Treats all calls the same
Monthly cost $79 - $389/month flat $400 - $1,800+ variable
Per-minute fees None $0.75 - $2.00/minute
Storm season coverage Same quality, no upcharges Holiday rates, overwhelmed staff

Storm damage doesn't wait for business hours

Major storms hit at all hours—and that's when homeowners discover their roof is damaged. The roofer who answers first gets the job. With LeadTruffle, you capture every storm damage lead while competitors' phones ring to voicemail.

The AI handles the surge: qualifying damage extent, capturing insurance details, and scheduling inspections within your storm response window—all while you focus on the jobs already booked.

  • Active leaks: Immediate escalation with tarping guidance
  • Storm damage: Priority inspection scheduling
  • Insurance claims: Full details captured for adjuster meetings
  • Estimates/replacements: Qualify and schedule consultation
After Storm • 6:42 AM
We had a big hail storm last night and I can see damage to my shingles from the ground.
I'm sorry to hear about the storm damage. Have you noticed any active leaks inside, or is this just visible exterior damage so far?
No leaks yet, just the shingle damage I can see.
Good—that's better to catch early. Have you contacted your insurance company yet, or would you like us to inspect first and help document the damage for your claim?

The AI knows a $500 repair from a $25,000 insurance job

Not all roofing leads are equal. The AI prioritizes high-value jobs.

$25K+ Insurance Replacement

When the AI hears "storm damage," "insurance claim," or "adjuster coming," it routes immediately to your storm team as a priority lead with full claim details captured.

$15K+ Full Replacement

Keywords like "25 year old roof," "selling the house," and "upgrade to metal" trigger high-value routing for replacement consultations with material recommendations.

$8K+ Commercial Roofing

When someone mentions "business property," "flat roof," or "commercial building," the AI knows this requires specialized commercial expertise and routes accordingly.

Connects to your roofing business software

Qualified leads flow directly into the tools you already use

Plus JobNimbus, AccuLynx, Roofr, Zapier, and API access

Roofing answering service FAQ

What is a roofing answering service?

A roofing answering service handles incoming calls for roofing companies, qualifying leads, routing storm damage emergencies, and scheduling inspections. AI-powered answering services respond instantly 24/7, ask trade-specific questions about roof type, damage extent, and insurance status, and integrate directly with your CRM or field service software.

How much does a roofing answering service cost?

Traditional live answering services for roofers cost $400-1,800/month with per-minute fees of $0.75-2.00. AI answering services like LeadTruffle start at $79/month with flat-rate pricing—no per-minute charges regardless of call volume during storm seasons when leads surge 10x.

Can an AI answering service handle storm surge calls?

Yes. Unlike traditional services that get overwhelmed after major storms, LeadTruffle handles unlimited concurrent calls instantly. When hail or wind damage hits your area, every caller gets immediate response—no busy signals, no hold times, no lost leads to competitors.

Does the AI understand roofing terminology?

LeadTruffle is trained on roofing-specific conversations. The AI asks about roof type (shingle, tile, metal, flat), age of roof, visible damage symptoms, and insurance claim status. It distinguishes between a $500 repair and a $25,000 full replacement with insurance work.

What software does the roofing answering service integrate with?

LeadTruffle integrates directly with JobNimbus, AccuLynx, Roofr, JobProgress, and ServiceTitan. Qualified leads are automatically added to your system with damage details, and inspections can be scheduled directly on your calendar without double-booking.

How does after-hours answering work for roofers?

After hours, the AI qualifies every inquiry, assesses urgency (active leak vs. inspection request), and either escalates emergencies to your on-call team or schedules inspections for the next available slot. Customers get instant responses instead of voicemail, and you wake up to qualified leads ready to book.

Stop losing roofing leads to missed calls

Storm damage calls don't wait. Get 24/7 AI answering today.

No contracts. Personalized onboarding. Cancel anytime.