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Missed Call Text Back for Home Service Contractors
Get a dedicated forwarding number that captures voicemails and automatically sends compliant AI-powered text follow-ups within minutes. Never lose another lead to a missed call.
The Lead Response Time Crisis
Lead Conversion Rate by Response Time
The reality: When someone calls your business and you don't answer, they're immediately calling your competitors. Speed wins in home services - every minute counts.
How Missed Call Text-Back Works
Set Up Call Forwarding
We give you a dedicated phone number. Set up call forwarding from your main line to this number. When you can't answer, LeadTruffle takes over automatically.
Custom Voicemail Plays
Caller hears your custom voicemail greeting. They can leave a message, which gets automatically transcribed, or just hang up - either way, they'll get a text follow-up.
Compliant Text Sent
Within 2 minutes, AI sends a compliant opt-in text message. If they left a voicemail, it references their message. If not, it's a general "sorry we missed your call" follow-up.
Lead Qualification Begins
Once they opt in by replying "YES", the AI begins qualifying them just like with website leads - asking about their project, timeline, location, and needs.
100% Compliant Text Follow-Up
Unlike website forms where visitors opt-in by submitting, missed calls require special compliance language. We handle all the legal requirements automatically.
Required Opt-In Process
Every missed call text includes mandatory opt-in language like:
"Hi [Name], this is [company name] sorry we missed your call. You were calling about [voicemail summary], would you like to continue this over text? Reply YES to opt in. Reply STOP to opt out."
- Automatic opt-in language in every message
- Clear STOP instructions for opt-out
- Voicemail content summarized when available
- No AI conversation until they reply "YES"
- Telecommunications compliance built-in
Your Dedicated Forwarding Number Includes
Universal Call Forwarding
Works with any phone system - landlines, cell phones, VoIP systems, or existing business numbers. Simple forwarding setup, no hardware changes needed.
Custom Voicemail Recording
Record your own professional voicemail greeting that represents your business. Let callers know they'll receive a text message follow-up for faster service.
AI Voicemail Transcription
Every voicemail is automatically transcribed using advanced speech recognition. Get both the audio file and searchable text transcript instantly in your dashboard.
Smart Content Analysis
AI analyzes voicemail content to send relevant follow-up texts. Mentions "roof repair"? The text will reference roofing. No voicemail? Sends a general "sorry we missed you" message.
Built-In Compliance
All text messages include proper opt-in language to comply with TCPA and telecommunications regulations. We handle the legal requirements automatically.
Instant Multi-Channel Alerts
Get immediately notified via email, SMS, and web push notifications when someone calls, leaves a voicemail, or responds to the AI text follow-up.
AI Trained for Missed Call Follow-Up
Separate AI Configuration
Just like website forms, you configure a separate AI prompt specifically for missed call follow-ups. This allows you to tailor the conversation based on why people typically call your business.
Example Missed Call Scenarios
Emergency Service Calls
"I see you called about an urgent plumbing issue. Are you dealing with a water leak or backup right now?"
Quote Requests
"Thanks for calling about roofing services. Are you looking for a repair or considering a full roof replacement?"
General Inquiries
"I see you called our office. What type of HVAC service can we help you with today?"
Test Your Missed Call AI
Use our mock conversation feature to test different scenarios and perfect your missed call follow-up strategy before going live.
2. What type of plumbing issue?
3. Property location?
4. When did the problem start?
Take Over High-Priority Conversations
With our custom 10DLC phone numbers (Expert plan), you can disable the AI and reply manually when dealing with emergency calls or high-value leads.
- Instant notifications for all missed calls
- One-click AI disable for urgent situations
- Reply directly via SMS from dashboard
- Web push notifications for immediate alerts
- Complete conversation history maintained
- Switch back to AI mode anytime
Pricing for Missed Call Text Back
Pro Plan
- Dedicated forwarding phone number
- Custom voicemail greeting
- Automatic voicemail transcription
- AI text follow-up with compliance
- Email & SMS notifications
- 300 leads per month included
- 10DLC registered number
Expert Plan
- Everything in Pro plan, plus:
- Custom 10DLC phone number
- Manual conversation takeover
- Higher SMS deliverability
- 500 leads per month included
- Custom CRM integrations during onboarding
- Priority support
All plans require a $299 one-time onboarding fee which includes done-for-you setup, custom voicemail configuration, and CRM integration assistance.
Set Up Missed Call Text Back With Your Phone System
Step-by-step guides for forwarding missed calls from popular business phone systems to LeadTruffle.
Frequently Asked Questions About Missed Call Text Back
What is missed call text back?
Missed call text back is an automated system that sends an SMS message to callers when you can't answer the phone. LeadTruffle's version goes further by using AI to qualify the lead through a text conversation, asking about their project needs, timeline, and budget.
How fast does the text get sent after a missed call?
LeadTruffle sends the initial text message within 60-120 seconds of a missed call. This fast response is critical because 78% of leads go to the first business that responds to their inquiry.
Is missed call text back TCPA compliant?
Yes. LeadTruffle's missed call text back includes proper opt-in language in every initial message. The AI doesn't start qualifying until the customer replies "YES" to opt in, ensuring full compliance with telecommunications regulations.
What phone systems work with missed call text back?
LeadTruffle works with any phone system that supports call forwarding, including RingCentral, Google Voice, Vonage, Dialpad, OpenPhone, 8x8, Ooma, and traditional landlines from Verizon, AT&T, and T-Mobile Business.
Can I customize the text message that gets sent?
Yes. You configure a separate AI prompt specifically for missed call follow-ups. This lets you tailor the conversation based on why people typically call your business - whether it's emergency repairs, quotes, or general inquiries.
What happens if the caller left a voicemail?
LeadTruffle automatically transcribes the voicemail and includes a summary in the follow-up text. For example: "Hi, this is ABC Plumbing. You mentioned a water heater issue - would you like to continue over text?"
Never Miss Another Lead Again
Stop losing leads to missed calls. Get your dedicated forwarding number and start converting missed calls into qualified leads within minutes.
✓ Dedicated number setup included